Privacy Policy
This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information. This policy applies to the information collected when you visit our website and also to the information collected when we are in contact with you in other ways, whether this is in your capacity as an individual or as a director, shareholder, partner, employee or representative of a company or organisation.
Any questions regarding this policy and our privacy practices should be sent by email to enquiries or by writing to our registered address details of which are set out below. Alternatively, you can telephone +44 (0) 7802 868 906
You have the right to make a complaint about the way we handle your personal information at any time. The Information Commissioner’s Office (ICO) is the UK’s supervisory authority (www.ico.org.uk). We would appreciate the chance to deal with any concerns you may have before you approach the ICO so please do contact us in the first instance.
Who are we?
In this policy ‘Project Leadership’, ‘we’, ‘us’ or ‘our’ means:
Project Leadership Ltd, registered in England and Wales under Company Number 11414669 and our registered office address is 112 Colleys Lane, Willaston, Nantwich, Cheshire, CW5 6NT, United Kingdom
You can contact us by writing to our registered address which is set out above; by sending an email to enquiries or, alternatively, you can telephone +44 (0) 7802 868 906
How do we collect information from you?
We obtain information about you in the following ways:
Information you give us directly
Information you provide to us when you:
- made any enquiry or sent an information request to us;
- attend or have attended an event
- are representing your organisation
- enter into a contract with us
- receive services provided by us
- provided us with feedback.
Information you give us indirectly
Your information may be shared with us by third parties, which might include:
- independent event organisers;
- our business partners;
- advertising networks;
- search information providers;
- professional information from referees.
You should check any privacy policy provided to you where you give your data to a third party.
When you visit this website
We, like many companies, automatically collect the following information:
- technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
- information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).
We collect and use your personal information by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section below.
Social Media
When you interact with us on social media platforms such as Linked In we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
Public Information
We supplement information on our clients with information from publicly available sources such as annual reviews, corporate websites, public social media accounts, the electoral register and Companies House in order to create a fuller understanding of our clients’ interests.
What type of information is collected from you?
The personal information we collect, store and use may include:
- name, usernames, title, date of birth, gender, photographs and contact details (including postal address, email address, and telephone number);
- professional information including academic qualifications, professional memberships, employer, job titles, references;
- information about your activities on our website and about the technology on devices used to access it, including your IP address, login data, browser type and version, browser plug-in types and versions, operating system and platform time zone setting, geographical location, how you use our website and services;
- financial information including bank account and payment card details;
- your preferences in receiving marketing and communications from us.
We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to. Where appropriate, we will make why we are collecting this type of information and what it will be used for clear.
How and why is your information used?
We may use your information for a number of different purposes, which may include:
- providing you with the services, products or information you asked for.
- processing orders that you have submitted;
- carrying out our obligations under any contracts entered into between you and us;
- keeping a record of your relationship with us;
- conducting analysis and market research so we can understand how we can improve our services, products or information;
- seeking your views or comments on the services we provide;
- notifying you of changes to our services;
- sending you communications which you have requested and that may be of interest to you. These may include information about events, activities and services;
- where it is necessary to protect your vital interests, or someone else’s vital interest which is typically in an emergency situation.
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for, The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).
We review our retention periods on a regular basis.
Who has access to your information?
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
However, we may disclose your information to third parties in order to achieve the other purposes set out in this policy.
Lawful Processing
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Specific Consent
Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or telephone.
Performance of a contract
Where we are entering into a contract with you or performing our obligations under it like when you purchase our products and services.
Legal obligation
Where necessary so that we can comply with a legal or regulatory obligation to which we are subject, for example where we are ordered by a court.
Legitimate interests
Where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not duly impact your rights).
We consider our legitimate interests to be running Project Leadership as a company in pursuit of our aims and ideals. For example to:
- enhance, modify, personalise or otherwise improve our services /communications for the benefit of our clients; and
- understand better how people interact with our website.
When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information where our interests are overridden by the impact on you, for example, where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
Marketing Communications
We may use your contact details to provide you with information about the products and services you can purchase, if we think it may be of interest to you.
Email/text/Phone/Post
We will only send you marketing communications by email, text, telephone or post if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time by clicking the unsubscribe link at the end of our marketing emails.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us and our products and services, then you can select your choices by ticking the relevant boxes situated on the form used to collect your information.
We’re committed to putting you in control of your data so you’re free to change your marketing preferences (including to tell us that you don’t want to be contacted for marketing purposes) at any time by contacting us by email, telephone or post, details above.
Your Rights
Under UK data protection law, you have certain rights over the personal information that we hold about you. Here is a summary of the rights that we think apply:
Right of access
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
If you want to access your information, please send a description of the information you want to see and proof of your identity by post to the registered address, Project Leadership Ltd, 112 Colleys Lane, Willaston, Nantwich, Cheshire, CW5 6NT, United Kingdom.
Right to have your inaccurate personal information corrected
You have the right to have inaccurate or incomplete information we hold about you corrected. The accuracy of your information is important to us. If you change email address, or if you believe any of the other information we hold is inaccurate or out of date, please contact us via email, telephone or post (see details above).
Right to restrict use
You have a right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy or we’re not lawfully allowed to use it.
Right of erasure
You may ask us to delete some or all of your personal information and in certain cases, and subject to certain exceptions; we will do so as far as we are required to. In many cases, we will anonymise that information, rather than delete it.
Right for your personal information to be portable
If we are processing your personal information (1) based on your consent, or in order to enter into or carry out a contract with you, and (2) the processing is being done by automated means, you may ask us to provide it to you or another service provider in a machine-readable format.
Right to object
You have the right to object to processing where we using your personal information (1) based on legitimate interests, (2) for direct marketing or (3) for statistical/research purposes.
If you want to exercise any of the above rights, please email us at enquiries@ProjectLead.com or write to our registered address. We may be required to ask for further information and/or evidence of identity. We will endeavour to respond fully to all requests within one month of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details we recommend you consult the guidance published by the UK’s Information Commissioner’s Office, https://ico.org.uk/
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Use of ‘cookies’
Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. This helps us to deliver a better more personalised service when you browse our website and improve our services.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites, plug-ins and applications. Clicking on or enabling these links and connections may allow third parties to collect or share data about you. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We do not control and cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA. You should be aware that these countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services. We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff.
Changes to this policy
Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.
Your Duty to Inform Us
We want to ensure that the personal information we hold about you is accurate and up to date. Please do keep us informed if your personal information changes during your relationship with us. We may ask you to confirm the accuracy of your personal information which we hold from time to time
Review of this Policy
We keep this policy under regular review. This policy was last updated in June 2018.